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Abstract

The purpose of the study was to establish the effect of job satisfaction on organizational citizenship behavior. Cross sectional survey design was employed with a sample of 436 employees from three multinational telecommunication corporations. Simple random sampling was employed to select the respondents. Regression analysis was used to establish the effect of job satisfaction on organizational citizenship behavior. Findings indicate significant relationship between job satisfaction and organizational citizenship behavior. We therefore conclude that when employees are satisfied with their jobs they get committed to develop citizenship behavior in organizations.

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